Client Account Coordinator



Empowers hospitals to improve quality and achieve their financial goals. Our clinical and business intelligence solutions deliver predictive and real-time analytics that enable healthcare organizations to reduce preventable readmissions, improve Core Measures and Value-based Purchasing scores, maximize the benefits of Accountable Care Organizations (ACO) & Health Homes, and monitor the return on investment (ROI) of quality improvement initiatives.


Position: Client Account Coordinator


Description: This role is focused on taking new customers from contract signing through a complete adoption of the SpectraMedix solution. Here you will get to work closely with all teams – from Sales to Engineering, and more – to enhance and accelerate the satisfaction and growth of our user base. Analytic rigor, strategic thinking, and outstanding interpersonal skills come together to characterize what we’re looking in a Client Account Coordinator.



  • Managing accounts and leveraging the SpectraMedix portfolio of products to generate new business.
  • Fully understand customer processes, workflow, and requirements to implement a robust solution
  • Identify and solve complex process and technology-related problems during the rollout process through methodologies that rely on best practice as much as creative thinking.
  • Clearly communicate the status of all projects, issues with implementation, and solutions
  • Manage customer and internal resources to drive toward project milestones and overall project execution.
  • Establishes effective Quality Assurance processes for the project and ensures that they are followed.
  • Engage with a variety of stakeholders within each client to ensure buy-in at all levels within the organization.
  • Serve as an ambassador of the SpectraMedix brand in all customer interactions, while maintaining the highest level of professionalism and world class service our users have come to expect.
  • Participate in cross-functional teams, acting as an advocate for the user, to ensure customer needs are met.
  • Communicate functionality and technical concepts to non-technical/technical users, alike.



  • Bachelor’s Degree in Business Management or field alike is required.
  • 3-5 Years of Account Management experience is required.
  • 3+ Years of Sales Experience is required.
  • 3+ Years of Customer Service experience is required.
  • At least 1 Year of working in the Healthcare industry is required.
  • Ability to deeply understand and apply technological solutions to business problems
  • Must have excellent oral and written communication skills.
  • Must be willing to travel 25% of the time. (Travel is typically in the tristate area)
  • Experience using CRM software, and other web-based SaaS applications,
  • Ability to network, engage, and influence outcomes with C-level stakeholders



  • Competitive Base Salary w/ Bonus Opportunities
  • Medical and Dental Benefits
  • Paid Time Off (Vacation and Sick Days)
  • Free Gym Membership
  • Collaboration Work Environment
  • Growth and Development Opportunities


Location: East Windsor, NJ

Email: Cover Letter and Resumes to

Please Include: Name and Position in Subject

**Applications will not be reviewed if submission instructions aren’t followed per the attention to detail requirement.

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