Network Engineer

Network Engineer

Location: East Windsor, NJ (Full Time)

 

SpectraMedix is a rapidly growing healthcare Analytics Company located near Princeton, NJ. We are a leader in delivering next generation analytics solutions that utilize inpatient and ambulatory data to drive resource optimization, quality measures compliance, care delivery transformation and better patient outcomes across the continuum of care. Our application helps to improve the quality of care for millions of active patients. If you’re an ambitious, self-motivated team player who is comfortable working in a fast-paced environment, and is ready to grow with a company that’s taking an industry by storm –then we want to work with you.

 

Primary Responsibilities:
  • Provide technical and diagnostic support for all hardware/software issues
  • Maintain overall ownership of user issues & service, ensuring resolution within agreed upon time frames
  • Maintain system compliance with information security policies
  • Troubleshoot login and domain related issues
  • Troubleshoot operating system and general software related issues
  • Manage the helpdesk system by recording appropriate information for fault incident, then resolving the fault remotely or via the users desktop
  • Manage service requests, software installations, new computer setups, upgrades, etc.
  • Develop processes for improving operational efficiencies, as well as identifies/implements automation tools for existing manual processes
  • Prepare technical reports, memoranda, and instructional manuals as documentation of network design and operational requirements
  • Support the following software packages: Microsoft Office 2013 (Outlook, Word, Excel, Access, Lync), Internet Explorer, Google Chrome, Windows 7
  • Support the following hardware: desktop PCs, laptop PCs, networked printers, NICs, basic LAN/WAN connectivity and others as necessary
  • Troubleshoot Network and IPSec tunnel related issues
Qualifications:
  • Bachelors Degree in computer science with 4-6 years of previous experience in a similar role
  • Extensive experience with Windows Servers, Microsoft Azure, Hyper-V servers
  • Working knowledge of device access management protocols, remote desktop configurations and VPN
  • Experience in creating and implementing server security configurations
  • Experience conducting research into systems issues and products as required
  • Ability to work independently in a fast paced environment while simultaneously managing multiple assignments
  • Excellent analytical, mathematical, and creative problem-solving skills
  • Excellent written and oral communication skill. Ability to communicate ideas in both technical and non-technical terms

 

If you are interested in the role, please email your resume and cover page, along with salary requirements to anu.kalley@spectramedix.com

 

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